Returns & Exchanges

Enjoy Easy Returns within 30 days of your purchase! Some restrictions may apply.*

We offer you the option to unlock free return shipping later for the eligible items in your order by paying a small returns fee at the time of purchase. If you choose to pay this fee during purchase, there is no additional charge for shipping your item(s) back to us. If you choose not to pay this fee during your purchase, you may be subject to a higher shipping/handling fee later at the rates that we require on the date you ship your item(s) back to us for a return. 

Please note that this service does not exempt your order from final sale or other store policies. 

Start a Return or Exchange

Easy Returns

Don't love it? Send it back! While some product restrictions will apply, returns are easy with Morning Lavender's return portal. Return shipping fees *may* apply. Original shipping fees are not refunded.

*Most returns will be refunded within 5-7 business days.

Start a Return

Instant Exchange

Exchanges are easy and instant! Just use our portal to select a different size or color. Shipping may be extra.

*Exchanges are shipped with Standard speed. Expedited shipping may be available for a fee.

Start an Exchange

Return in Store

Do you live near one of our locations? Bring your online orders into any of our locations within 30 days and our team will be happy to assist you!

Our Locations

Self return

Send your returns to our fulfillment center in California:

Morning Lavender Returns
15431 Red Hill Ave., Suite D
Tustin, CA 92780

Please use a known carrier with tracking information. We are not held responsible for lost or stolen packages during transit.

Terms

Original shipping charges are non-refundable. Merchandise must be returned in original condition (unworn, unwashed, unaltered) with original tags attached. We reserve the right to refuse any returns received 30 days after the post marked delivery date or if we determine that the merchandise does not qualify for a return. Reasons we may refuse the return include but are not limited to: obviously been worn (e.g. sweat stains, grass stains, dirt stains, strong odors), if it has been modified or altered, or if it has excessive animal hair that is unable to be removed. If your return is refused, we will ship the item back to you at your expense.
INTERNATIONAL & APO ORDERS
If you are returning an item that was shipped to an APO or outside of the US, please create a shipping label from the carrier of your choice and affix it to your package. We recommend using a known carrier such as USPS, UPS, or Fedex with a tracking number to ensure your package is not lost. You are responsible for the entire return postage.
FINAL SALE ITEMS
The following items are considered FINAL SALE and may not be returned or exchanged:

  • Items with prices ending in .49
  • Black Friday Sale items, Warehouse Sale items, Anniversary Sale items, Promotional items, Bucket Sale items (unless otherwise noted)
  • Accessories (e.g. hats, handbags, socks, hair accessories, scarves, gloves, sunglasses, belts, key chains)
  • Jewelry (e.g. necklaces, rings, bracelets, earrings)
  • Additional items may be Final Sale as indicated on their product page.
Communication
You will receive an email confirmation once your return has been processed. If you choose to ship the item back with a label created outside of our Returns Center, you will not receive an email when we have received your package at our warehouse, so please check your tracking number to check on the location of your return. Depending on your method of payment, it may take up to 14 days to see the amount returned to your account.

We inspect all merchandise returned to us and reserve the right to deny or refuse a refund based on the condition.

If you have reason to believe your return should have been accepted and processed by now, please email us at [email protected] with your tracking information and let us know the order # and item(s) you returned.